Many have questioned whether RPM devices must be FDA cleared as medical devices prior to use for RPM services. Per the CPT language, it is specified that devices used for RPM services must meet the FDA definition of a medical device. They also stated that they found no language requiring that these medical devices be cleared by the FDA. Devices used for RPM must have the capabilities to upload physiologic data and this requirement is not met by patient self-recorded or self-reported data. The device must digitally collect and transmit the patient’s physiologic data and must also be reasonable and necessary for the diagnosis of the patient. This information should be used to guide the development and management of the treatment plan.
This section might highlight one of the most controversial components of RPM from the CMS proposed changes for 2021. If you are currently offering RPM services, you may recall that CPT code 99457 is intended to cover the first 20 minutes of clinical staff/physician/other qualified health professional time dedicated to RPM treatment management services and that this code requires interactive communication with the patient or caregiver during the calendar month. CMS stated that 99457 and 99458 are typically furnished using communications technologies that allow for “interactive communication.” They interpret this as real-time interaction between the patient and the clinical staff member providing the service. Furthermore, they stated that this involves a minimum of a real-time, two-way audio connection that is capable of being enhanced with other kinds of data transmission, such as video connection.

Let’s take a minute to think about what this means for the provision of RPM. For those who are currently counting clinical staff time dedicated to monitoring and analyzing incoming readings, does this meet the requirements of interactive communication? CMS states that this should not be counted towards the time for code 99457 and 99458. They interpret “interactive communication” as time spent in real-time interactive communication with the patient and/or caregiver. CMS believes that this interactive time must total at least 20 minutes within the calendar month for CPT code 99457 to be billable. The additional increments of 99458 must also be tabulated by time of interactive communication.
What’s new to telehealth?
Telehealth services are expanding across the board, and Medicare is no exception to this rule. Certain services are proposed to be permanently added to the list of Medicare telehealth services. The Assessment of and Care Planning for Patients with Cognitive Impairment, CPT code 99483, was one of the services proposed to be added to this list. This comprehensive visit includes a cognition-focused evaluation, functional assessment, medication reconciliation, evaluation of safety, interaction with the caregiver, advance care planning, and more. While the patient’s home cannot traditionally serve as the originating site (location of the patient) for telehealth services, this restriction has been removed for the duration of the public health emergency (PHE) of COVID-19. Furthermore, it is allowable to furnish certain telehealth services via audio-only communication technology.
The Assessment of and Care Planning for Patients with Cognitive Impairment falls under direct supervision, which means that the supervising provider must be immediately available to furnish assistance, as required. For the duration of the public health emergency of COVID-19, CMS is allowing direct supervision requirements to be met through the virtual presence of the supervising provider via audio-video real-time communications technology. This is proposed to continue through the end of the calendar of the public health emergency or until December 31, 2021, whichever is later. CMS further clarified that real-time presence is not required throughout the duration of the procedure. This provides an opportunity for pharmacists to work with providers to offer telehealth services under direct supervision with flexibilities until at least December 31, 2021.
What’s changing for CCM?
For the 2020 calendar year, CMS added G2058 to the family of billable care management codes for chronic care management (CCM). This code is billable for additional increments of 20 minutes of clinical staff time beyond the initial 20 minutes of time for non-complex CCM. CMS is now proposing the adoption of a CPT code that will replace the HCPCS code, G2058. Many commenters requested a crosswalk for this transition and CMS stated that this may become part of the review for 2022 rulemaking. Since CMS proposed to keep the same language and rules for this new CPT code, it is unlikely that this will significantly impact pharmacist-led clinical services, but this is something to keep in mind for the future. It is always important to ensure that the correct codes have been added to collaborating clinic’s fee schedules for billing purposes.
What’s changing with the Psychiatric Collaborative Care Model (CoCM)?
Is the primary care practice you are working with collaborating with psychiatrists for regular inter-specialty consultation? If so, they may be currently offering monthly CoCM services. Many requested that an additional code be added to CoCM to reflect shorter increments of time outside of the minimum billable thresholds for current CoCM codes, 99492 and 99493. CMS is proposing a new Gcode, GCOL1, for a minimum of 30 minutes of behavioral health care manager time accumulated within the calendar month. This service does require consultation with a psychiatric consultant with care directed by the treating physician or other qualified health care professional so it is not as commonly seen within primary care as general behavioral health integration services.

What does this mean for you?
Right now, these are the proposed changes for 2021. This means that CMS is asking for input from the medical community and other members of the public on whether these proposed changes accurately describe the clinical scenarios of these services. If you are currently offering any of these services and have comments for the proposed changes, we encourage you to provide feedback to CMS. There is opportunity for growth in 2021 with the expansion of telehealth and remote services. While the PHE of COVID-19 continues to leave uncertainties of what 2021 will look like, CMS continues to look towards expanding opportunities to meet the changing needs of Medicare patients. It is likely that other payers will follow suit and we encourage you to continue to monitor the situation with local payer opportunities for pharmacist-led clinical services.
References
- Centers for Medicare & Medicaid Services. Medicare Program; CY 2021 Payment Policies under the Physician Fee Schedule and Other Changes to Part B Payment Policies; Medicare Shared Savings Program Requirements; Medicaid Promoting Interoperability Program Requirements for Eligible Professionals; Quality Payment Program; Coverage of Opioid Use Disorder Services Furnished by Opioid Treatment Programs; Medicare Enrollment of Opioid Treatment Programs; Electronic Prescribing for Controlled Substances for a Covered Part D Drug under a Prescription Drug Plan or an MA-PD plan; Payment for Office/Outpatient Evaluation and Management Services; Hospital IQR Program; Establish New Code Categories; and Medicare Diabetes Prevention Program (MDPP) Expanded Model Emergency Policy. Woodlawn, MD: Federal Register, 2020.