LEAP - Open Enrollment

Pharmacy contracting for purchasing and for reimbursement are a game with constantly changing rules. You can’t win the game if you don’t know the rules. In this module, we’ll discuss the core concepts to understand - what’s a DIR fee and how is it computed? What is a Generic Effective Rate and how does it affect your day-to-day operations? What is a Pharmacy Services Administrative Organization (PSAO)? How do you assess if you have a good deal with the pharmacy benefit manager (PBM)? Is the PSAO getting you a good deal or can you do it better on your own?

We will also discuss how to assess your purchasing from your wholesaler. Most independents have a positive personal relationship with their wholesaler representative. But how do you go toe-to-toe with a Fortune 100 company at the negotiating table? What about rebates? What are rebates, really, and why do they exist? Remember to ask cui bono (to whom is it a benefit)?

If you’ve ever felt lost reading through a PBM contract or a deal with your wholesaler, you’re not alone and this course was designed for you.

What do abandoned medications mean for the healthcare system? Technicians may not see how this impacts healthcare as a whole. Pharmacists may have an understanding but may not articulate this to their team. Identify the steps to getting your team onboard with pharmacy transformation.

If you feel like you are the only one moving clinical services forward, then this training is for you because you shouldn’t be. If we want provider status, we must first act like providers. There are things that can be done today to move us in the right direction. Redefine your workflow with innovative methods. The good news is you can teach old dogs new tricks. We’re here to walk through transformation with you.

When pharmacy owners try to start a new service, they often hire too early on the assumption that the new service will eventually pay for the new position. This can set up the business financials up for failure before you even get your first patient in the program. This session will equip you to understand how to increase your current staff’s capacity, as well as how to know when it’s appropriate to hire.

Asking staff to do new tasks is a must in our current state of the profession. Many pharmacists have taken on these roles doing all the work without engaging support staff. This session will empower you to keep you longest standing employee ready to adapt to whatever comes next in our world of independent pharmacy. It will also teach you how engaging support staff for training can make your business stronger and give you more time back for your most important tasks.

We’ve all gone to a conference and learned about an exciting new topic that we plan to implement “when we get time.” Whether you fill 80 prescriptions a day, or 800 prescriptions a day, every pharmacy staff member will tell you they are BUSY. Walk away from this session prepared to create that needed time in your current staffing model because time is money!

Many pharmacy owners start a project by wanting to monitor a lag measure. This can lead to a daunting task list where you don’t know which item to start on first. This session will equip you to plan and track a new service from implementation to success!