Population Health and Practice Development Fellowship

TrueCare Pharmacy

Concord, NC

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Join our pharmacy team in an opportunity to work directly in patient care through a collaboration with our safety net provider, a local FQHC! We are an in-house pharmacy located directly in the heart of the clinic. The FQHC clinical team is excited to bring an additional pharmacist in to many different clinical scenarios including, but not limited to: Chronic Care Management, Remote Patient Monitoring, Behavioral Health Integration, Continuous Glucose Monitoring, medication assistance program collaborations, clinic quality metric improvement, pharmacy & therapeutics committee involvement, and vaccines. More services are possible, though the focus of this fellowship would be geared towards expanding the established program and growing into a sustainable role able to be carried forward beyond the fellowship timeline!

This organization serves primarily low-income patients with a large Spanish-speaking population. Bilingual capabilities are preferred in consideration for this role, but not required. The clinic strives to provide comprehensive medical services and has expanded to provide pharmacy services on site as well. As a part of this fellowship, you would be responsible for completing care coordination tasks, assisting with patient appointment scheduling, carrying out patient appointments associated with the above described services, learning pharmacy dispensing workflows, and reporting directly to the on-site staff pharmacists.

Meet our core team

Kayla Welch, PharmD, MBA

FELLOWSHIP PRECEPTOR

Dr. Kayla Welch joined the TrueCare Pharmacy team as a Clinical Pharmacist after earning a PharmD and MBA from the University of Georgia and completing the Avant Institute fellowship in 2025. During her ambulatory care rotation, she fell in love with population health—the idea that we can improve the lives of entire communities by managing chronic disease states before they become emergencies. This passion grew while establishing new chronic care management services in the clinic during her fellowship. Today, Dr. Kayla Welch leads the chronic care management programs at Cabarrus Rowan Family Medicine, ensuring every patient has a clear, supported path to wellness while supporting and collaborating with the clinical team.

Chronic care management (CCM)

Management for Medicare patients with 2 or more chronic conditions

Remote Physiologic Monitoring (RPM)

Management of digitally collected physiologic data

Behavioral Health Integration

Management of Medicare patients with at least 1 qualifying behavioral health condition

What skillsets are needed to be successful?

Personable, helpful, and timely.
Hard working, willing to learn and grow, compassionate, willing to go above and beyond, and shows respect for coworkers and patients.
Willing to uphold the company standard of providing instant customer/patient recognition. This means that in each encounter, we treat every person with a "person-first mentality" and have genuine engagement during each encounter.
In order to be successful in this fellowship, the candidate would ideally be bilingual (though not a requirement).
The candidate should be highly communicative, creates clear expectations, and follows through on execution of those expectations.
Self-starter with entrepreneurial approach to building programs.
Ability to navigate provider and clinic collaborations/relationships.
Flexible and works under a growth mindset.
Effective time management.

9835 Monroe Rd, Charlotte, NC 28270
Email: info@avantinstitute.com
Phone number: 704-879-5166